Urgent Care in Tegucigalpa, walk-in 365 days a year
For things that can't wait for an appointment but don't need a hospital emergency room.
GyV Medical treats minor and moderate urgent problems without an appointment, Monday to Friday from 7:00 a.m. to 9:00 p.m. and Saturdays, Sundays and holidays from 7:00 a.m. to 7:00 p.m., at Torre Mediplaza, Floor N2. Call center: +504 2289-4020. Ambulance: +504 2289-8787.
Is it an emergency? Call 911 or, during opening hours, our ambulance, +504 2289-8787. WhatsApp is not an emergency channel.
Our call center (phone and WhatsApp) and our ambulance crew speak Spanish only. For calls, consider having a Spanish speaker help you, or use a translation app. Once you're here, you can see one of our many English-speaking doctors.
Call 911 or, during opening hours, our ambulance, +504 2289-8787, right away if there is:
- A person who is unresponsive and not breathing
- Chest pain or pressure
- Severe shortness of breath
- Facial droop, arm weakness or trouble speaking
- A seizure that won't stop
- Bleeding that won't stop
What we treat, no appointment needed
Fever and infections
Flu, sore throat, earache (also in kids), sinusitis, bronchitis, urinary tract infections, and dengue, chikungunya or Zika, with testing and IV fluids if needed.
Breathing and allergies
Asthma attacks or moderate shortness of breath, with oxygen and a nebulizer; allergic reactions, even with facial swelling, as long as breathing is normal; insect and scorpion stings.
Stomach
Stomach pain, vomiting, diarrhea and dehydration (treated with IV fluids); abdominal pain with lab tests and ultrasound the same day.
Injuries, wounds and burns
Cuts that need stitches, bumps, sprains, a dislocated shoulder or finger, small burns and dog or cat bites, with a tetanus shot.
Stuck objects
Objects or insects in the ear or nose, and ingrown nails.
Skin
Abscesses and boils, skin infections and rashes.
Pain
Headache or a known migraine, back, neck or muscle pain, and kidney stone pain without fever.
Blood pressure, blood sugar and more
High blood pressure without other symptoms, very high or very low blood sugar, dizziness, palpitations or anxiety attacks, fainting you've recovered from, red eye and nosebleeds.
Don't see your problem on the list? Call our ambulance line, +504 2289-8787, and we'll guide you (in Spanish).
Care that's easy for international patients
Whether you're an expat, a visitor or here on business, we make it simple to get seen.
Doctors who speak English
Many of our doctors speak English — filter “Speaks English” in the doctor directory.
Travel insurance
We treat you as a self-pay patient and give you the documents to claim reimbursement from your insurer.
Clear prices, easy payment
We give you the price before your visit. Pay in lempiras (cash), by bank transfer, or with Visa, Mastercard, American Express, Diners Club, Discover or JCB — foreign cards welcome. We don't accept US dollars in cash.
A complete diagnosis in a single visit
Lab on the same floor
Complete blood count, urinalysis, dengue tests and other common tests, with results during your visit.
Ultrasound, Doppler and X-rays
A radiologist on call for ultrasound and Doppler, and X-rays during the same Urgent Care hours (for now, with a provider in the building next door).
Monitored observation
If your case requires it, we keep you under observation for 4 to 6 hours with continuous monitoring.
Pediatrician on call
During opening hours, a pediatrician is available for the little ones.
Staff physician and specialists
During opening hours there's always an on-site general practitioner and, depending on your case, we call in the specialist or subspecialist you need.
Our own ambulance
If you need a transfer, our advanced life support ambulance takes you to the hospital of your choice, in Tegucigalpa or another city.
Urgent care, emergency or a clinic visit?
Answer 4 quick questions and we'll tell you where to go. If you're not sure, call our ambulance line, +504 2289-8787, and we'll guide you (in Spanish).
Who is it for?
Is any of this happening now?
- Unresponsive or not breathing
- Chest pain or pressure lasting more than 5 minutes, or with cold sweat or shortness of breath
- Sudden face drooping, arm weakness, slurred speech, double vision or trouble walking, even if it went away
- So short of breath they can't talk, or blue lips
- Swelling of the tongue or throat, a throat that feels closed, or trouble swallowing
- A seizure that won't stop
- Bleeding that won't stop after 10 minutes of pressure
- Fainted and isn't fully awake yet
- The worst headache of their life, starting suddenly
- Serious accident, fall from a height, or a gunshot or stab wound
- Swallowed or inhaled pills, poison, chemicals or pesticide, or got them on the skin
- Vomiting a lot of blood, or black, tarry stools
- Thinking about suicide
- Baby under 3 months with a fever (38 °C / 100.4 °F or higher)
- Floppy, very sleepy or hard to wake
- Struggling to breathe: can't cry, talk or feed, grunting, pauses in breathing or blue lips
- Choked on something and still coughing, wheezing or struggling to breathe
- A seizure that won't stop, or not waking up properly afterwards
- Purple spots that don't fade when pressed, or a stiff neck with fever
- Can't drink anything or vomits everything, and is also very unwell or not peeing
- Swallowed a button battery, a magnet, pills or chemicals
- Head injury with repeated vomiting, fainting or confusion
- Fall from a height, hit by a car or serious accident
- Fainted during exercise and isn't fully awake yet, or has chest pain that won't go away
- Bleeding that won't stop with pressure
- Child under 5 stung by a scorpion who drools, vomits or has odd eye movements
- Vaginal bleeding at 20 weeks of pregnancy or more, heavy, or with severe pain
- Clear fluid leaking from the vagina that soaks through her clothes
- The baby is moving less than usual or not at all
- Regular contractions before 37 weeks, or every 5 minutes or less
- Severe headache, blurred vision or flashing lights
- Severe pain in the belly or under the ribs
- Sudden swelling of the face and hands
- Blood pressure of 160/110 or higher, or 140/90 with headache, blurred vision or upper belly pain
- A blow or fall on the belly at 20 weeks of pregnancy or more
- Recently gave birth and has bleeding that soaks a pad every hour, or a severe headache
- Chest pain or pressure, or so short of breath she can't talk
- Unresponsive or having a seizure
What is the problem?
This guide helps you decide; it does not replace a doctor's evaluation. If in doubt, call us.
While help is on the way
- If the person is unresponsive and not breathing, or only gasping, start CPR: push hard and fast in the center of the chest without stopping, and use an AED if there is one nearby.
- If there is heavy bleeding, press firmly on the wound with a clean cloth and keep pressing.
- If someone is having a seizure, lay them on their side, move away anything they could hit and put nothing in their mouth.
- Don't give food, drink or medicine unless 911 tells you to.
- If something was swallowed, keep the container and don't make the person vomit.
- If a person with diabetes has low blood sugar, is awake and can swallow, give a glass of juice or 3 teaspoons of sugar in water.
- For a snakebite, keep the person still: don't cut, suck or tie the wound.
- Note the time the symptoms started and which medicines the person takes.
What we don't do here, and how we help
We're an outpatient center: no hospitalization and no 24-hour care. If your case needs it, we'll point you in the right direction or transfer you.
CT, MRI and mammography
We don't do them. We do perform breast ultrasound. Your doctor gives you the order and we'll tell you where to get the others.
Hospitalization and major surgery
If you need to be admitted, we transfer you in our ambulance to the hospital of your choice.
Rabies vaccine: on request
If an animal bit or scratched you, wash the wound with soap and water for 15 minutes and come in today: we treat the wound, give a tetanus shot if needed and check whether you need the rabies vaccine, which must start as soon as possible. We get it on request; if we do not have it that day, we tell you where to get it without delay.
Poisonings
If someone swallowed medications or chemicals, call 911 or, during opening hours, our ambulance at +504 2289-8787: we'll take you to the hospital of your choice. You can also go straight to a hospital emergency room.
Ophthalmology, urology and dentistry
We don't offer these specialties yet. Message us and we'll point you in the right direction.
Equipped to treat you right away
Related services
Frequently asked questions
Message us on WhatsApp or write to info
Do I need an appointment for Urgent Care?
No. Just come to Torre Mediplaza, Floor N2. If you let us know on WhatsApp that you're on your way, we'll have your registration ready.
What are Urgent Care hours?
Monday to Friday, 7:00 a.m. to 9:00 p.m. Saturdays, Sundays and holidays, 7:00 a.m. to 7:00 p.m.
What's the difference between urgent care and an emergency?
An urgent problem needs prompt care but doesn't put your life at immediate risk: a high fever, a cut that needs stitches or a sprain. An emergency is life-threatening: chest pain or pressure, serious trouble breathing or signs of a stroke. In an emergency, call 911 or, during opening hours, our ambulance at +504 2289-8787: we'll take you to the hospital of your choice.
Who will see me at Urgent Care?
An on-site general practitioner. Depending on your case, we call in the specialist or subspecialist you need, and a pediatrician is on call during opening hours.
Do you see children at Urgent Care?
Yes. We see patients of all ages, and a pediatrician is on call during opening hours.
Do you make house or hotel calls?
Yes. We arrange doctor and nursing visits at your home or hotel. Message our call center on WhatsApp at +504 9490-7396 (in Spanish) to book.
Can I get a doctor's note for work or school?
Yes. We'll give you a note confirming your visit and, if the doctor recommends time off, a signed doctor's note for work or school.
Can I use my insurance at Urgent Care?
Yes, with Seguros Atlántida, MAPFRE, Crefisa, MediProcesos, Red Medicatel and the BCIE agreement; with Ficohsa, depending on your policy. With PALIG and Seguros Continental, Urgent Care is not in network: we see you as a self-pay patient and give you the documents for reimbursement.
I have travel insurance. How does it work?
We treat you as a self-pay patient and give you the documents to claim reimbursement from your insurer.
Can I see a general doctor, get lab tests or nursing care at night or on weekends?
Yes. During Urgent Care hours we also offer general medicine, lab tests, nursing procedures and minor surgery, no appointment needed.
Can I pay by card?
Yes, with or without insurance. Cash in lempiras, bank transfer, and Visa, Mastercard, American Express, Diners Club, Discover and JCB cards, Honduran or foreign. We don't accept US dollars in cash.
My child is under 5 and has a fever or cough. Where should I go?
To Urgent Care, no appointment needed: a pediatrician is on call during opening hours. It's an emergency if it's a baby under 3 months with a fever (38 °C / 100.4 °F or higher), or if your child is struggling to breathe or has blue lips, can't breastfeed or drink, vomits everything, is very sleepy or hard to wake, had a seizure, or has spots that don't fade when pressed. In that case, call 911 or, during opening hours, our ambulance at +504 2289-8787, or go straight to a hospital emergency room.
My child had a seizure with fever and it's over. What should I do?
Bring them in right away, even if they seem fine. If it happens again, lay your child on their side, put nothing in their mouth and don't bathe them in cold water or alcohol. Call 911 or, during opening hours, our ambulance at +504 2289-8787 if the seizure lasts more than 5 minutes, happens again, affects only one side of the body, your child has trouble breathing, stays very sleepy afterwards, has a stiff neck or skin spots, or is under 6 months old.
Can I get a fit-to-fly certificate?
Yes. After a medical evaluation, we give you the fit-to-fly certificate your airline or travel assistance company asks for.
Can I get lab tests and an ultrasound right there?
Yes. The lab is on the same floor and a radiologist is on call for ultrasound, so your doctor has results during your visit. If you need X-rays, we do them during Urgent Care hours with a provider in the building next door; they'll be available in-house very soon.
